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Concerned about the work you do for Royal Mail? The brief answer is that the company will reduce its head office and support jobs by up to 2,500 by the end of 2027. This does not impact frontline employees such as posties and drivers. The number of jobs being cut is less than 2% of its workforce of more than 131,000, and will come about by way of natural attrition and voluntary redundancy.
Quick Facts on Royal Mail Job Cuts
- Role at risk: Up to 2500 jobs in head office and support services.
- Deadline: end of 2027
- Source of data: Replacement program (natural attrition and voluntary redundancy)
- Status: Unions informed; Formal Consultation is ongoing.
Who Is Safe and Who Isn’t?
| Role Type | Status |
| Professional mail handlers and delivery people | Not affected |
| Construction and frontline activity. | Not affected |
| The head of office and administration. | At risk |
| Support functions, such as revenue protection | May be affected |
There is no breakdown as yet of which teams will be affected by the Royal Mail.
Why Is This Happening?
Royal Mail is in the midst of a reorganisation following a series of missed delivery targets, as well as ahead of plans for Universal Service reform. The business has seen a decline in letter volumes of over 70% from peak, so it is streamlining its operations.
What Happens Next?
Consultation with the Communication Workers Union and Unite CMA is now underway. Royal Mail is likely to make most of its redundancies through people opting to leave, meaning there may be a limited number of compulsory redundancies. Any internal changes to the terms for voluntary redundancies should be monitored by support staff.
FAQs on Royal Mail Job Cuts
How many jobs will Royal Mail be reducing?
Up to 2,500 jobs by the end of 2027.
Are Royal Mail posties at risk of redundancy?
Does not include frontline staff (such as posties, drivers).
Are there compulsory redundancies going to take place?
The plan is based on the principles of natural attrition and voluntary redundancy.
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