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Amazon drivers in NY are fighting to exit the DSP model, and direct hiring may impact pay, benefits and job security. Rather than a small contractor, Amazon would be their employer. Everything is up in the air, but there is increasing momentum.
Quick Facts
- What: Amazon drivers working for third-party Delivery Service Partners (DSPs)
- The ask: better Amazon driver pay and benefits, health care and job security
- The catalyst: the Delivery Protection Act, a New York City legislation to end captive subcontracting
- Support: Supermajority support at City Council
- Events: Over 10,000 Amazon DSP drivers have rallied across the country
What’s Going On
Many delivery drivers at Amazon wear the uniform and drive the vans; the employers of these drivers are separate DSPs. The Amazon labour model allows the company to avoid accountability around working conditions and the rights of Amazon delivery workers, critics charge. Drivers are now unionised at an Amazon location in the Bronx, New York, and picket lines are now in place as the movement to improve Amazon driver working conditions expands.
Amazon DSP Model vs Direct Employment
| Factor | DSP Model | Direct Employment |
| Employer | Small contractor | Amazon |
| Pay and benefits | Set by each DSP | At company level |
| Job security | Bound by the DSP’s contract | Tied to Amazon |
| Accountability | Shared, often unclear | Amazon |
How the DSP Model Affects Driver Pay
In a DSP arrangement, the pay of an Amazon delivery worker is determined by the contractor that hires you. This means the Amazon driver pay and the Amazon driver benefits package can vary significantly from one route, city or company to the next. So, what is the Amazon driver’s salary? There is no one right answer.
What if they had jobs?
According to supporters, this would strengthen job security for Amazon drivers and provide for a more uniform future of benefits, as it would all be the responsibility of one company. Would the drivers make more money if they were hired directly? It might happen, but actual improvements require negotiating and the law.
What Happens Next
The organising continues, and the bill is scheduled for a vote. When you’re looking around for driving jobs hiring, delivery driving jobs or driver positions near me, it’s important you find out who the employer is and what is included in the job offer: wages, health insurance, work plans and job security. Be sure to ask before applying for a position that lists a hiring driver, because the job might not be with the DSP. Delivery positions typically don’t involve a DSP and are found via gig apps.
FAQs
Are the drivers of Amazon DSP’s employed by Amazon?
Officially no. They work for the contractor, although they make deliveries for Amazon.
Would Amazon drivers be employed and paid more?
Not automatically. Gains are hoped for, but no promises made.
Has the Delivery Protection Act gone into law?
Not so far as reported. It will still have to clear.
What kind of job does Amazon have for people to get delivery jobs?
Research pay and benefits on official Amazon websites and inquire with each employer.
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